Privacy Policy
Demo documentNot legal advice
This Privacy Policy explains how SubDock collects, uses, and protects your personal information when you use our website and services.
Information we collect
We collect only the data necessary to provide and support our services:
- Account details: Email address, display name, and country.
- Order and transaction history: Cart items, order status, and digital fulfillment records.
- Support interactions: Messages, support tickets, and dispute submissions.
- Technical logs: IP address and browser session metadata for security and rate-limiting.
How we use your information
- To process transactions and fulfill your digital orders.
- To provide customer support and resolve order disputes.
- To prevent fraud, abuse, and prohibited inventory listings.
- To send essential order updates and account notifications.
Data security & sharing
We do not sell your personal data. Data is shared only with sellers to fulfill specific orders or with authorized support staff to resolve disputes. All data in transit and at rest is secured using encryption.
Contact Us
If you have questions about your privacy or data rights, contact us at support@subdock.shop.