Frequently asked questions.

What kinds of deals are available on SubDock?

SubDock lists only four authorized fulfillment types: official affiliate redirects, authorized redeem codes, provider-provisioned licenses, and provider-approved invitations.

Are these authorized deals?

Yes. SubDock strictly vets seller listings against upstream provider rules. We do not permit account resales, shared logins, or unauthorized credential transfers.

What is never allowed on SubDock?

Shared logins, passwords, cookies or session tokens, account transfers, raw API keys, stolen, scraped or chargeback-funded codes, and VPN-assisted region bypass instructions. Standard authorized VPN software products are permitted on their own merits.

How does delivery work?

Digital delivery is completed via email and your SubDock account dashboard, typically within 15 minutes of payment completion.

What happens if my digital code doesn't work?

If your code or license delivery fails or is reported invalid, you can open a dispute from your order dashboard for a full refund within 48 hours.

How do I contact support?

You can reach our support team anytime by emailing support@subdock.shop or submitting a ticket directly from your account dashboard.

Is checkout secure?

Yes. All authentication and checkout transactions are processed over encrypted HTTPS connections using industry-standard security protocols.